Terms and Conditions

Welcome to Royal Meters (“Company”, “we”, “our”, “us”).
By accessing or using our website www.royalmeters.in, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

1. Website Use

  • This website is intended to provide information and services related to water meters, flow meters, installation, and repair services.
  • You agree to use this website only for lawful purposes.
  • You must not:
    • Attempt to hack or damage the website
    • Upload harmful content or viruses
    • Access data without authorization

2. Products & Services

  • Royal Meters offers:
    • Water meter products
    • Installation services
    • Repair & maintenance services
  • We try to ensure all product details are accurate, but:
    • Prices, availability, and specifications may change without notice
    • Errors may occur, and we reserve the right to correct them

3. Orders & Acceptance

  • All orders placed through the website are subject to acceptance.
  • We reserve the right to:
    • Cancel or refuse any order
    • Limit quantities
    • Cancel orders due to incorrect pricing or suspicious activity
  • Customers must provide accurate details for order processing.

4. Pricing & Payments

  • All prices are subject to change without prior notice.
  • Payment must be completed using available payment methods.
  • Orders will not be processed until payment is successful.

5. Service Terms

  • Service timelines are approximate and may vary.
  • Delays may happen due to:
    • Location
    • Site conditions
    • External factors
  • Customer responsibilities:
    • Provide correct details
    • Ensure proper access for installation/service
  • Extra work beyond agreed scope may involve additional charges.

6. Warranty & Liability

  • Warranty (if applicable) will be mentioned on the product page or invoice.
  • Warranty does NOT cover:
    • Improper use or installation
    • Damage caused by customer
    • Normal wear and tear
  • Our liability is limited to the amount paid for the product or service.

7. Cancellation & Refund

  • Orders/services may be canceled under certain conditions.
  • Refunds depend on:
    • Order status
    • Product condition
  • We reserve the right to approve or reject refund requests.

8. Intellectual Property

  • All website content including:
    • Logo
    • Text
    • Images
    • Design

is the property of Royal Meters.

❌ Unauthorized use or copying is strictly prohibited.

9. User Conduct

You agree NOT to:

  • Provide false information
  • Use the website for illegal purposes
  • Interfere with website security or performance

10. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for their content or privacy practices.

11. Privacy

  • Your use of this website is also governed by our Privacy Policy.
  • We collect and use your data only for service-related purposes.

12. Limitation of Liability

Royal Meters shall not be liable for:

  • Indirect or consequential damages
  • Loss of profit or business
  • Delays beyond our control

13. Changes to Terms

  • We may update these Terms at any time without notice.
  • Continued use of the website means you accept the updated Terms.

14. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes shall be handled in local courts.